Privacy Policy

Last Updated: November 19, 2025

At Dream Stitches, we are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

1. Information We Collect

We collect the following personal data when you register, place an order, or contact us:

Personal Identification Details

• Full Name

• Username

• Company Name

• Email Address

• Invoice Email Address

• Mobile Number / Phone Number

• Address

• City

• State / Country

• Zip Code

• Website URL (optional)

• Referral Information

• Password (encrypted securely)

Order-related Information

• Design files uploaded

• Order details (digitizing, vector art, patch design, etc.)

• Communication history

Automatically Collected Data

• IP address

• Browser information

• Cookies and tracking data

• Device details

• Website usage statistics

2. How We Use Your Information

We use your information for the following purposes:

• To create and manage your account

• To process orders and deliver services

• To provide free quotes and revisions

• To improve website performance and user experience

• To send order updates, invoices, and notifications

• For customer support and communication

• To maintain security and prevent fraud

3. Cookies & Tracking Technologies

We use cookies for:

• Remembering login sessions

• Improving website performance

• Analytics and traffic monitoring

• Customizing user experience

You can disable cookies via your browser settings.

4. Sharing of Your Information

We do NOT sell or rent your data.

We only share data with trusted third parties necessary for operations:

• Payment processors

• Email service providers

• Hosting & security services

• Analytics services

All third parties follow strict data protection standards.

5. Data Security

We use:

• SSL encryption

• Secure servers

• Encrypted password storage

• Access control

Despite these measures, no system is 100% secure, but we take all reasonable steps to protect your data.

6. Your Rights

You may:

• Request access to your data

• Request correction of incorrect data

• Request deletion of your account

• Request email communication opt-out

For any request: order@dream-stitches.com

7. Data Retention

We keep your information:

• As long as your account is active

• As required for legal, accounting, and security purposes

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their content or privacy policies.

9. Children’s Privacy

Our services are not intended for users under 13 years of age.

10. Updates to This Policy

We may update this Privacy Policy anytime.
Updates will be posted on this page with a new “Last Updated” date.

11. Contact Information

Reach Us
📍 Office # R-10, Sector 11-B, North Karachi, Karachi.
📧 order@dream-stitches.com
📞 +92 330 3083772